Support at Wallstreet Heroes

Where to take a question about a workshop, a workbook exercise or a term you met in a company report. If you are not sure which page or session fits your situation, start here and we will point you to the right one.

Questions we get before people commit to a session

Most of these come up in the first ten minutes of a Saturday workshop in Woodstock, or in the emails that land before someone joins the online cohort. Here is how we usually answer them.

Do I need any money to start, or a brokerage account?

No. The starter workbook and the first two modules work entirely on paper. We use public annual reports and a printed listing page so you can practise reading a share price, a bid and ask spread, and a day range without putting anything at risk. People who already hold something bring their own questions, but nobody is asked to open an account to take part.

Is this a stock tip group or a signal service?

It is the opposite. We do not send buy or sell calls, we do not run a paid chat with alerts, and we turn down requests to recommend specific shares. The whole point is that you learn to read a company report and judge a pitch yourself. If a facilitator ever slips into telling you what to buy, that is a mistake and we want to hear about it.

What actually happens in a weekend workshop?

Sessions run for about three hours, usually on a Saturday morning. We cover one topic properly, work through a whiteboard diagram, then split into small groups for an exercise on a real company's published numbers. Recent modules have looked at why diversification matters, how inflation eats into a first salary, and how to tell long-term holding apart from hype. You leave with the worksheet and the notes.

I am still at school. Can I join the after-school club?

Yes, and a good number of our regulars are in grades 10 to 12. The after-school clubs are built for that age group, with shorter sessions and more hands-on work. If you are under 18, a parent or guardian needs to sign the consent form before your first meeting. Bring a notebook; we supply the printed material.

Who teaches the sessions?

Working analysts, accountants and school teachers who give up part of their weekend. They are not salespeople and they are not paid to promote anything. Each module is written so that a facilitator can explain it in plain language, and every one ends with a practical exercise rather than a lecture.

I cannot make it to Cape Town. What are my options?

The online cohort follows the same modules on a weekday evening schedule, and the blog covers the same ground in written form if you prefer to work at your own pace. If you are unsure which route fits, send a short note through the contact page and describe your situation. For anything about how we handle your details, the privacy policy sets it out in full.

Reaching the right desk

Most questions that arrive at Wallstreet Heroes are not complicated, they just land in the wrong inbox. Pick the route below that matches what you actually need, and you will usually hear back the same working day.

Workshop and club bookings

Saturday sessions in Woodstock, after-school clubs and the online cohort. Tell us the school or group, the number of learners and which term you are aiming for. We confirm dates within two working days.

info@wallstrreetheroes.com

Workbook and materials

The free starter workbook, facilitator notes and the public-report exercises used at the end of each module. If a download link fails or a file will not open, send the module name and we will resend it.

info@wallstrreetheroes.com

Facilitators and partners

Analysts, accountants and teachers who want to run a module, plus schools and youth organisations arranging a series. Include your availability and the age group you work with.

057 732 5848

How long a reply takes

Email sent on a weekday before 16:00 gets an answer the same day, usually within four hours.

Messages that arrive over the weekend are read on Monday morning, after the Woodstock session wraps.

Booking requests that need a venue or facilitator confirmed take up to two working days.

We do not run signal groups, share tips or quick-money pitches, so those requests get a short reply pointing back to the workshop material.

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